VR8500 Software Maintenance Agreement (SMA)

The purpose of a Software Maintenance Agreement is to provide you with the latest software developments, enhancements, and technical support for your VR8500 controller. In an effort to continue to provide you with the very best products and service, we encourage you to renew your VR8500 Software Maintenance Agreement. A one year Software Maintenance Agreement is provided for free at the time of your controller purchase, with renewals available on an annual basis. Don't let technology pass you by! Renew now to start using all the improved features of our VibrationVIEW software!

SMA Benefits

Your Software Maintenance Agreement renewal includes the following items for the duration of the SMA term:

  • Unlimited technical support
  • Major software releases, including at least one version upgrade
  • Calibration & Verification software license
  • 50% discount on non-A2LA factory calibration

Pricing

The Pricing for your Software Maintenance Agreement renewal is based on the number of major modules enabled on your controller(s).

Major modules considered for pricing are

If you have a Recorder only system where RecorderVIEW (VR658) is the only software enabled on your controller, RecorderVIEW is considered the major module for your controller.

Lapse fees may apply if your system is not currently under a Software Maintenance Agreement. Lapse fees are calculated annually, based on your controller's "birth date" which can be found on the back of your controller hardware.

Additional special software features (such as Motor Controls Function) may also be considered major modules for pricing purposes.

Multiple Output Drive Enabled Control Systems:
If you have more than one (1) output drive enabled on your VR8500 control system, the SMA renewal pricing will be calculated based on each controller hardware box with an output drive enabled.

Request a Quote

Click here to request a quote for your VR8500 Software Maintenance Agreement renewal